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Work

Case studies, sized to the question.

Selected projects across FinTech, e-commerce, and enterprise HR. Workday write-ups are in progress — reach out for a confidential walk-through.

2013–2016FinTech
ClipHead of Design (Employee 2)
Clip · Head of Design (Employee 2)2013–2016

Clip Terminal: bringing card acceptance to Mexico

Designed an end-to-end mobile card acceptance platform for small merchants in a cash-dominant market — research-led, validated in pop-up mercados, and now one of the top FinTechs in Latin America.

  • $1B+
    Pesos processed
  • 7.7M+
    Transactions
  • 30K+
    Merchants
FinTechMobileMulti-platformResearchBrand
2017–2018E-commerce
Sam’s Club (Walmart Labs)Lead Product Designer
Sam’s Club (Walmart Labs) · Lead Product Designer2017–2018

Sam’s Club: Frequently Ordered Items

Used purchase history and the hooked methodology to shift in-club Sam’s Club shopping onto mobile — a single feature that drove a 3% lift in app GMV and $37.4M annualized.

  • $37.4M
    Annualized GMV
  • 75%
    Engagement with triggers
  • 4%
    CTR on landing trigger
E-commerceMobileHooked ModelPersonalization
2019FinTech
Twine (John Hancock)Product Design Lead
Twine (John Hancock) · Product Design Lead2019

Twine: the anti-retirement calculator

Reframed retirement planning as a visualizer, not a calculator. A two-week sprint that tested favorably against NerdWallet and shipped contextual advice rather than a wall of numbers.

  • Apple App of the Day
  • 4.6
    App Store rating
  • $20M
    AUM
FinTechiOSBehavioral DesignRapid Prototyping
2019–PresentEnterprise
WorkdaySr Product Designer
Workday · Sr Product Designer2019–Present

Workday: Talent Management

Designing talent management experiences inside one of the most-used HR platforms in the world. Full write-up coming soon.

EnterpriseHRAIWorkday
2019–PresentEnterprise
WorkdaySr Product Designer
Workday · Sr Product Designer2019–Present

Workday: Benefits

Benefits enrollment, plan comparison, and ongoing benefits management at enterprise scale. Full write-up coming soon.

EnterpriseHRBenefitsWorkday